Brillu-Gift uses DHL to fulfill your order. Processing time is normally 3-4 business days excluding weekends and holidays.
By using our website, you represent and affirm that you are at least 21 years old and that any gift recipient to whom you ship alcohol products through the website is also at least 21 years old. All deliveries must be signed for by an adult who is at least age 21.
We require an adult signature by the recipient of any order. Our third-party delivery partner will not allow a package to be left without an adult signature.
You can track your order. By providing us with your mobile number during the checkout process, you will receive a SMS from our delivery partner confirming when your product delivery is due. If the date is not suitable, follow the instructions in the SMS to rearrange delivery or to see what other options are available to you.
On the morning of your delivery you will receive another SMS advising your delivery window. If the delivery window is not suitable, follow the instructions in the SMS to rearrange delivery or to see what other options are available to you.
Payment for personalized bottles must be made by credit or debit card directly on our website. We accept Visa, Mastercard, American Express, and Discord. All transactions are processed with complete security, guaranteed by the top-quality services of a third-party company (Stripe).
To make the payment, you will enter the cardholder’s name, card number, expiry date, and CVV2/CVC2 code (the last three digits on the back of the card).